Charitable Initiatives

At Paws-Petco, we believe in giving back to the community and supporting animals in need. That’s why a 5% of every purchase goes directly to our South African charity partners, who work tirelessly to rescue, rehabilitate, sterilise and re-home dogs and cats. 

Your support helps provide essential care, medical treatment, and forever homes for countless animals. Together, we can make a significant impact and ensure every pet has a chance at a happy, healthy life.

Join us in our mission to create a better world for our furry friends.

Our charity partners

1. Help a Paw

Help a Paw is a non profit company focusing on sterilising & feeding animals in poorer communities.

2. Husky Heaven Rescue

Rescue, Re-homing and Boarding of the Husky Breed.

  

FAQs

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Where do you ship from?

We ship from our partnered warehouses & factories located all around the world. Please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for my items to arrive?

It will usually take 7-14 business days for all orders to arrive. Shipping times vary based on customer location and from product-to-product; based on demand and shipping location.

How long will it take to dispatch the order?

It will take usually up to 3 business days, while, in peak times, it may take up to 5 business days to dispatch.

Is shipping really FREE?

YES! We offer completely FREE shipping on ALL our products! We also offer faster shipping for an additional amount of $2.99

Which currency will I be charged in?

We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders.

Who can I contact if I have a problem with my order?

All inquiries can be sent to  petcopaws5@gmail.com

How can I pay?

We accept payment via PayPal.

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

If I enter my email address will you sell my information?

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Will I (the customer) have to pay customs?

For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

Automatic Pet Feeders and Bowls

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Pet Carriers

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Pet Accessories

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Pet Beds

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Pet Grooming

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Pet Toys

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